1. Information We Collect
- Account information such as name, email address, and billing details.
- Content you choose to submit, including recordings, transcripts, notes, and generated outputs.
- Usage information such as device, browser, logs, and product interaction data.
2. How We Use Information
- To provide, maintain, and improve Fennec.
- To process recordings, transcripts, summaries, and related outputs.
- To support billing, security, fraud prevention, and customer support.
- To communicate service updates, transactional notices, and important policy changes.
3. Sharing of Information
We may share information with trusted providers that help us operate the service, process payments, provide infrastructure, or comply with legal obligations. We do not sell personal information for money.
4. Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and plan.
5. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure.
6. Your Choices
- You may update account information where available.
- You may request deletion of your account or content, subject to legal and operational constraints.
- You may opt out of non-essential communications where applicable.
7. International Use
If you use Fennec from outside the country where our service is operated, your information may be transferred to and processed in other jurisdictions.
8. Contact
For privacy-related questions or requests, please contact: support@fennec-app.com
Effective date: April 18, 2026